Returns & Exchange

We accept returns and exchanges if the item you receive is defective,
damaged, or incorrect. All jewelry must be returned unworn and in their
original condition and packaging. For return or exchange, please contact us
within 7 days of delivery. 

To start a return or exchange request, please email us at
If your return/exchange request is accepted, we’ll send you a return shipping
label, as well as mailing instructions of package. Items sent back to us
without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your returned item, and
let you know the result of your request. For approved return request, you’ll be
automatically refunded on your original payment method. Please note that it could
take some time for your bank or credit card company to process and post the
refund. For approved exchange request, we will ship a new item to you in 7

If your return/exchange request was denied, you will have to pay the
shipping fee and we will send your item back to you. We will not send it back
to you before you finish shipping payment.

Lelundi holds the right to deny a return/exchange request if the returned
item does not meet our return policy requirements. For other questions, you
can always email us at