We accept returns and exchanges if the item you
receive is defective,

damaged, or incorrect. All jewelry must be returned unworn and in their

original condition and packaging. For return or exchange, please contact us

within 7 days of delivery. 

To start a return or exchange request, please
email us at returns@lelundijewelry.com.

If your return/exchange request is accepted, we’ll send you a return shipping

label, as well as mailing instructions of package. Items sent back to us

without first requesting a return will not be accepted.

We will notify you once we’ve received and
inspected your returned item, and

let you know the result of your request. For approved return request, you’ll be

automatically refunded on your original payment method. Please note that it
could

take some time for your bank or credit card company to process and post the

refund. For approved exchange request, we will ship a new item to you in 7

days.

If your return/exchange request was denied, you
will have to pay the

shipping fee and we will send your item back to you. We will not send it back

to you before you finish shipping payment.

Lelundi holds the right
to deny a return/exchange request if the returned

item does not meet our return policy requirements. For other questions, you

can always email us at info@lelundijewelry.com

Please email us at info@lelundijewelry.com for requesting an order cancellation
within 1 hour of purchase.

Processing will takes 1-2 business days and USPS
standard shipping takes approximately 2-7 business days for domestic
deliveries. Standard international shipping takes approximately 7-15 business
days.

(Please note all

delivery times are estimated and provided by the shipping courier and
cannot be

guaranteed)

For international orders, customs clearance is
not included at checkout. You may have to pay the carrier duties and taxes when
you receive the packages.

All shipping costs are non-refundable.

It is vitally important for you to provide the
correct name and address to ensure smooth delivery. If your package is
returned to us for any reason, you will be responsible for paying for the
package to be sent out again.

For any further questions
please email:info@lelundijewelry.com

We accept Visa, MasterCard, Discover, and American
Express. You also have the option to pay with Google Pay, and Apple Pay.

We currently ship to US and Canada. For US
orders, USPS standard shipping takes approximately 2-7 business days for
domestic deliveries. For Canada orders, standard international shipping takes
approximately 7-15 business days.

Please note, the shipping time is provided by
courier and is not guaranteed.

For international orders, customs clearance is
not included at checkout. You may have to pay the carrier duties and taxes when
you receive the packages.

If your package is returned to us for any reason, you will be responsible for
paying for the package to be sent out again.

Once your order has been shipped, you will receive an
email and an Text notification with details of the order. You can also track the shipment by clicking on "Track order" link on our website.